Understanding customer experience

If you want to deliver top-notch customer service and create experiences, you need data.

LEAN-AGILE

Lilo

3/1/20232 min read

Lean-Agile Methodologies: A Must-Have in Today's Rapidly Evolving Business World.

In today's fast-moving business environment, Agile methodologies have become more essential than ever.🌐 With industries increasingly adopting Agile practices, gaining a solid understanding of its key concepts and terminology is critical to staying competitive.📈

Mastering these terms will empower you to:

Engage confidently in Agile discussions🗣️
Collaborate effectively with your team🤝
Drive meaningful and successful results🎯

Whether you're a developer, project manager, or business leader, Aigle offers a robust framework to help you achieve your objectives.🏆

Acceptance Testing

A formal testing process used to determine whether or not a system meets its acceptance criteria.

Backlog

A unit of work, typically listed on the project backlog as a user story or a task.

Backlog Refinement (Grooming)

The process of adding or reprioritizing user stories on the backlog.

Bottleneck

A congestion in a system that happens when workload arrives more quickly than can be handled at a given point.

Burndown Chart

A visual tool for displaying and measuring progress.

Cross-Function Team

A team made up of members with all of the functional skills needed to complete a project.

Daily Standup/Daily Scrum

A meeting that starts on time in the same location every day; ensures team members are aligned on what story they are working on, what impediments are blocking tasks and what the next steps are when the current story is complete.

Definition of Done

Criteria that needs to be met for work to be accepted as complete.

Epic Stories

User stories with a scope so large it is difficult to complete them in a single iteration or to accurately estimate the level of effort required.

Impediment

Anything that keeps a team member from getting work done as efficiently as possible.

Kanban

A visual representation of the state of work in process; helps to control how much work in process is permitted at one time.

Lean

A set of practices and principles used to maximize customer value with the same or less resource by eliminating waste from business processes.

Minimum Viable Product

A product with just enough features to test and gather information about the product and its continued development.

Product Owner

The primary business representative who represents the voice of the customer and is responsible for making sure the team delivers value to the business.

Retrospective

A meeting that occurs at the end of every development iteration to review what succeeded and what can be improved to increase efficiency during the next iteration.

Scrum

A framework in which people can address complex adaptive problems, while delivering products efficiently and with the highest possible value.

Scrum Master

The person responsible for maintaining the Scrum process and the overall health of the team.

Scrum Team

The person responsible for maintaining the Scrum process and the overall health of the team.

Sprint

The Scrum team referring to an iteration.

Sprint Planning

Every spring begins with a two-part sprint planning meeting, which is when stories and tasks for the next sprint are identified and prioritized.

Sprint Review

A meeting that is held at the end of each sprint in which the Scrum team presents what they accomplished during the sprint.

Story Points

A unit-less measure of relative size and complexity.

Stakeholder

Anyone outside of the team that has a vested interest in the outcome for the team's work.

Task Board

A chart with columns labeled "to do", "in progress", and "done", which is used to organize a team's work.

User Story

A high-level description of a requirement with just enough information so the developers can produce a reasonable estimate of the effort it will take to implement it.